My premium membership expired on Sunday 25th June. I have been trying to renew it at least since last Friday 23rd (or even Thursday 22nd), but without success, and I don't know why.

When I click the "Buy Now" button I am redirected to PayPal site. There, when I click "complete purchase" nothing happens. Really weird! I have purchased all my previous premium subscriptions perfectly. Several renewals and no problems.

Moreover, I've been using PayPal elsewhere perfectly well (before and after this incident). So I don't understand what is happening.

If anyone has ever faced similar issue please tell me what can I do to fix this. I have pm Tom, but time is running and meanwhile I may need "on vacation days" and it is also terrible to play as a standard member!

Someone HELP please!!!

Thank you!

Someone else did report a similar issue, I am looking into it I sent you a PM advising of a temporary method to work around this just now,

Put me on the list . PayPal isn't able to complete my annual payment.

hi all - this is an issue on Paypal's side which they haven't fixed yet unfortunately (ref: direct to [email protected]">https://www.paypal-community.com/t5/PayPal-Payments-Standard/Complete-Purchase-Button-failing/td-p/3073625/page/7).

For now please send payment to direct to [email protected] and drop me a PM to let me know when it's done and I will manually credit your account.

If they don't fix it in the next few days I'll switch to another payment service.

Fixed link:

https://www.paypal-community.com/t5/PayPal-Payments-Standard/Complete-Purchase-Button-failing/td-p/3073625/page/7

:) Ozyman, the link you sent at least shows that our despair is shared by many others... Although they don't fix our problem...

Every time I come to internet I go to the subscription page to try to pay again, hoping this issue is solved. But it's not. So frustrating!

Can't even imagine how have I ever played with a standard account!!

How can so many people still use one?!?

No way we can play dozens of games without premium membership!!! We need all that smooth game stats! That standard game stats is so poor, so naked!... I feel blind...

I've been forced to make decisions in a hurry, spending much longer precious time counting territórios and troops and trying to guess future number of reserves!!!...Grrrrr!!!

Sad and painful.

I could even send to WG a check by old mail system that would probably be faster resolution instead of waiting for PayPal.

Frustrating :(

Templaribus wrote::) Ozyman, the link you sent at least shows that our despair is shared by many others... Although they don't fix our problem...

Every time I come to internet I go to the subscription page to try to pay again, hoping this issue is solved. But it's not. So frustrating!

Can't even imagine how have I ever played with a standard account!!

How can so many people still use one?!?

No way we can play dozens of games without premium membership!!! We need all that smooth game stats! That standard game stats is so poor, so naked!... I feel blind...

I've been forced to make decisions in a hurry, spending much longer precious time counting territórios and troops and trying to guess future number of reserves!!!...Grrrrr!!!

Sad and painful.

I could even send to WG a check by old mail system that would probably be faster resolution instead of waiting for PayPal.

Frustrating :(

Sorry I didn't realise you couldn't send funds directly - I have updated your account to Premium while we get this sorted out!

Thanks a lot, Tom! Very much indeed!

What a relief! It is not possible to be in WG with a standard account!

How I missed the player stats Premium! Incomparably easier to play!

Meanwhile, I will continue to try to pay via Paypal as I always do. I'll let you know as soon as I get it!

But if in the meantime you would be so kind as to provide me with an IBAN or another payment method comes up please let me know asap!

Many, many thanks!

I'm holding up about 20 games at the moment, waiting for the solution. As I near being booted, I play those gamed blind. I look to see if it's fixed four or five times a day.

What do you consider playing blind?

tom wrote:

For now please send payment direct to [email protected] and drop me a PM to let me know when it's done and I will manually credit your account.

BTdubs wrote:What do you consider playing blind? I hosted many multi player Civil war games. All the other players can see the number of troops, territories and bonuses every one has at the bottom of the board. I can only see the number of reserves that the current player has. I can send my $30 through my bank to individuals.

TheLion wrote:Put me on the list . PayPal isn't able to complete my annual payment.

I upgraded you to Premium as well.

I plan to have a new payment method up and running today.

It looks like Paypal have finally fixed the problem. Thanks for being patient everyone!

TheLion - please try to pay and I will manually adjust your account to reflect the correct membership duration.

Thank you for your patience everyone!

tom wrote:TheLion wrote:Put me on the list . PayPal isn't able to complete my annual payment.

I upgraded you to Premium as well.

I plan to have a new payment method up and running today.

Thanks Tom. I'll pay as soon as it's up.

Tom, paypal is up and running.

TheLion wrote:Tom, paypal is up and running.

Thanks for confirming!

:) Guys, I am happy to inform that I have just succeeded renewing my Premium subscription! Finally PayPal did well! Yeeeeah!!! :)

Oh! I read now you already know it!

LOL it seems we all have been knocking on PayPal's door every 10 minutes! We watched the re-opening at the same time! LOL

I am happy you are also fine, TheLion! :)

Good luck, everyone! Have a hot summer with WG!! ;D